No matter how effective the sales and marketing efforts, without careful documentation and administration the ships do not sail. Pan Marine has in-depth experience, fully trained staff, and IT systems designed to ensure good administration.

Reliability is assured at every stage by dedicated computer systems and a sophisticated monitoring protocol.

Booking, invoices, statistics, customs documentation, special instructions, or any other information you may require are prepared and presented accurately to ensure smooth operation.

Pan Marine systems are designed to complement its principals’ IT systems and can be adapted to support almost any standard or protocol. These data communication links are essential for efficient operations between all parties involved.

Pan Marine control operations to optimize your interests. Pan Marine systems are designed to offer efficient and flexible services which meet your requirements and are tailored to your needs / desires.

Consignment Tracking:

That keeps both principals and shippers in the picture.

Container Control:

o minimize costs and achieve efficient utilization.

Break Bulk Cargo:

Pan Marine experience and system means we can handle almost any type of cargo safely and economically.

Warehousing / Cargo handling:

We can offer the most modern and extensive warehousing facilities thorough our highly trained staff. Sorting, order picking, re-packing, contract warehousing, and bonded facilities, are a few examples of Pan Marine services in this area which mainly serve our vessels operations ( loading / Discharging ) to save time and limit direct delivery.

Port Agency Services:

As well as attending to your cargo needs, Pan Marine provides a full port agency service for your ships and crew.

This department processes all charges and earnings for our principals, providing general accounts and voyage liquidations which are relayed electronically and followed by the supporting documents and invoices.

Services include the following :

• Orders all vendor services in accordance with line’s pre-approved cost matrices and obtains prior approval from line for items requiring immediate payment.

• Maintains controls to ensure that all services are performed and invoiced properly and meeting all the line’s reporting requirements.

• Ensures that approved original invoices are submitted with transmittal documentation.

• Resolves all disputes with vendors and actively pursues and Duns delinquent shippers.

• Maintains contact/dialogue with all shippers on receivables.

• Submits detailed revenue recap, listing freight and MAR revenue.

• Submits receivables and remits to line accordingly.