If you're detail-oriented and passionate about customer service, join our team to manage documentation, support clients, and ensure smooth shipping operations. Apply today!

Responsibilities:

• Handle on daily basis the export/import counter tasks (issuing S/O, D/O, printing invoices, issuing OBL, …etc.).
• Create BL draft upon receiving the final shipping declaration from customers.
• Handle customers’ inquiries through email, landline, mobile, WhatsApp business.
• Send arrival notifications to consignees.
• Build excellent business relationships with customers.
• Create new export bookings.
• Issue D/O to customers after collecting all needed documents and charges.
• Send long staying alert and contact customer to clear long staying shipment.
• Professionally use all features of the main system and the local system (Odoo) including data entry.
• Organize a filling system for all related documents to department activities.

Qualifications:

• Bachelor’s degree
• At least 2 years’ experience
• Very Good command of English language
• Very Good computer skills (MS-Office)
• Customer service oriented,
• High accuracy and strong communication skills ability                  

Job Details:

• Employment: full-time
• Location: Cairo